CONTACT US: Contact Dog People Are Cool® Customer Service at or call us at 858-333-7876.

Dog People Are Cool® processes and ships in-stock items within 2 to 4 business days. If your item(s) are out of stock, we will contact you via email.

We hope you’re happy and love your Dog People Are Cool® merchandise! If you’re not happy with your purchase for some reason (fit, color, damaged), we accept returns within 14 days of receipt of delivery. Your item(s) must be in original condition. We will refund your original form of payment within 2-3 business days. Dog People Are Cool® isn’t responsible for shipping charges on returned items. All sale items are final sale, meaning no exchanges or refunds.

Please fill out return slip included in your delivered package and mail your item with completed form to:

Dog People Are Cool®
PO Box 232741
Encinitas, CA 92023

We offer shipping through United States Post Office to all 50 states.

Unfortunately we do not offer international purchases at this time. Please check back because we plan to in the future.  Thank you!

If you are interested in selling Dog People Are Cool® in your store, please email us at with your contact information (phone number, contact name, store name, store location). We’ll get back to you as soon as possible.

We sincerely value your business and want to make our customers in the dog community happy. Thank you for your order – and the shelter dogs thank you, too! We are working hard to get you your order within the promised time-frame but sometimes there are questions or concerns. Please email any questions or concerns to our qualified team of customer service agents (and fellow dog lovers).